contact | disclosures.

Feedback from our customers is the best way for us to learn and grow, so please let us know what you think.

If you have any questions please contact us and we will respond within 24 hours.

  • If you receive your item broken, please send us a picture of said item and we will make it right.
  • Glass, in the process of its creation is subject to air bubbles. This is part of the beauty of glass being that every piece is unique.  Just like us, glass is not perfect.
  • We reserve the right to refuse service to anyone.


Allow up to 14 days for shipment of item(s).  Please be patient, thanks for your support.

Items normally arrive within 2-7 business days AFTER date shipped depending on US location.

International shipping may arrive 14-21 days AFTER date shipped depending on customs processing in that country.

Shipping confirmation and tracking number will be sent to email (provided by customer during checkout process) once package shipped.

GFTCBE is NOT responsible for orders shipped to wrong address due to customer error.

GFTCBE is NOT responsible for lost or stolen packages once the item has been marked as being in transit, shipped and/or delivered by UPS/USPS.